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Our Live Answering Plans
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All Plans come with a 14 Day No-Risk Money Back Guarantee
Order using our secure online platform, or call us: (888) 512-5620
Do I need to sign a long term contract?
Absolutely NOT! We understand that your needs and call volume may change from time to time, therefore we offer you our professional services on a month-to-month basis. You are billed on the 1st of every month for the previous month call volume.
Can we record all the calls for quality and assurance purposes?
Yes, every plan except for our basic plan includes call recordings for every call. If you do not wish to record the calls we can turn that feature off upon request.
How do we manage our interactions with your calls?
Each interaction is documented using a secure Google Form, so that once a call is completed, the record is immediately placed in your Google Drive Spreadsheet with a time stamp. Therefore every morning your secretary can access the form, and make call backs to follow up on the calls submitted during non-business hours.
How many calls can we handle in a given day?
Our phone system is equipped with over 500 phone lines, and we are currently over staffed with working & back-up receptionists. Therefore we are able to receive up to 500 phone calls every hour with less than a one minute waiting time. Your calls will be answered every time by our professional and friendly receptionists. That is a guarantee.
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